Return Policy

At GoClever, we strive to ensure your complete satisfaction with every purchase. If for any reason you are not entirely happy with your order, we offer a hassle-free 7-day return policy to give you peace of mind.

How It Works

1. Contact Us: If you find yourself unsatisfied with your purchase, simply reach out to our dedicated customer service team within 7 days of receiving your item. You can contact us via email at support@goclevera.com.

2. Return Authorization: Once you’ve contacted us, our friendly customer service representatives will assist you with the return process. We’ll provide you with a return authorization number and detailed instructions on how to return your item.

3. Packaging: Please ensure that the item is returned in its original packaging and in the same condition as when you received it. We may not be able to accept returns for items that show signs of wear or damage.

4. Shipping: You will be responsible for covering the return shipping costs, unless the return is due to an error on our part. For your peace of mind, we recommend using a trackable shipping method to ensure that your return reaches us safely.

5. Refund: We offer refunds only for defective items. Once we receive your returned item and verify its condition, we will process your refund within 5-7 business days. Refunds will be issued to the original payment method used for the purchase.

Exceptions

Please note that certain items may not be eligible for return due to hygiene reasons or manufacturer restrictions. These items will be clearly marked as non-returnable on our website.

Contact Us

If you have any questions or concerns about our return policy, please do not hesitate to contact us. Our dedicated customer service team is here to assist you every step of the way.

Contact Information:

Your satisfaction is our top priority, and we are committed to making your shopping experience with GoClever as smooth and enjoyable as possible.

Thank you for choosing GoClever!